Terms and conditions governing the use of the SetAIComply platform.
Last updated: March 2026
These Terms of Service (hereinafter "ToS") define the terms and conditions under which SetAIComply SAS (hereinafter "SetAIComply", "the Provider"), a simplified joint-stock company registered in France, makes available to its users (hereinafter "the User", "the Client") the SetAIComply SaaS platform dedicated to assisting with compliance with Regulation (EU) 2024/1689 of the European Parliament and of the Council of 13 June 2024 laying down harmonised rules on artificial intelligence (hereinafter "AI Act" or "RIA").
Any registration or use of the platform implies unreserved acceptance of these ToS. If you do not accept these conditions, you must not use the platform.
The SetAIComply platform offers the following services:
Important: SetAIComply is a compliance assistance tool and does not substitute for legal advice. The classifications, assessments, and documents generated by the platform constitute decision aids and must be validated by the competent legal and compliance officers within your organisation. SetAIComply does not guarantee the regulatory compliance of your AI systems and shall not be held liable for decisions made on the basis of the results provided by the platform.
Use of the platform is reserved for professionals acting in the course of their professional activity. The User declares that they are of legal age and have the legal capacity required to subscribe to these ToS. If the User acts on behalf of a legal entity, they declare that they are duly authorised to bind that entity.
Registration requires the provision of accurate, complete, and up-to-date information. The User undertakes to update this information in the event of any change. Any registration containing false or incomplete information may result in the suspension or deletion of the account.
The User is responsible for the confidentiality of their login credentials and for all activity carried out from their account. They undertake to immediately notify SetAIComply of any unauthorised use of their account at [email protected].
SetAIComply offers several subscription plans (Starter, Pro, Enterprise) whose features and pricing are described on the platform's pricing page. Prices are indicated in euros excluding tax (excl. VAT). The applicable VAT is added at the time of invoicing in accordance with the legislation in force.
A free 14-day trial period is offered for the Starter and Pro plans. At the end of this period, the subscription is automatically activated unless cancelled by the User before the end of the trial period. No payment is taken during the trial period.
Payments are processed by Stripe, Inc., a PCI DSS Level 1 certified payment provider. Subscriptions are billed monthly or annually depending on the billing frequency chosen by the User. Payment is due on the due date of each billing period. In the event of payment failure, SetAIComply reserves the right to suspend access to the service after a reminder that remains unsuccessful for 15 days.
The User may cancel their subscription at any time from their account settings. Cancellation takes effect at the end of the current billing period. No pro-rata refund is made for the current period, unless otherwise provided for in a specific commercial agreement.
SetAIComply reserves the right to change its prices. Any price change will be communicated to the User by email at least 30 days before it takes effect. The User who does not accept the new prices may cancel their subscription before the change takes effect.
The User undertakes to:
The SetAIComply platform, including its structure, design, interfaces, algorithms, databases, software, texts, graphics, and all other elements composing it, is protected by intellectual property law. The User only has a personal, non-exclusive, and non-transferable right of use, limited to the duration of their subscription.
The User retains all intellectual property rights over the data and content they enter on the platform (AI system descriptions, documents, etc.). The User grants SetAIComply a limited, non-exclusive, and revocable licence to process this content for the sole purpose of providing the service.
Documents generated by the platform using artificial intelligence (technical documentation, reports, assessments) are made available to the User, who may freely use them in the course of their professional activity. SetAIComply retains an anonymised right of use for service improvement purposes.
SetAIComply endeavours to ensure platform availability of 99.5% per month, excluding scheduled maintenance periods. Scheduled maintenance periods are communicated in advance by email or notification on the platform.
SetAIComply shall not be held liable for service interruptions resulting from:
SetAIComply provides a compliance assistance service and shall not be held liable for the adequacy of the results provided by the platform to the User's specific regulatory requirements. The User remains solely responsible for the effective compliance of their AI systems with Regulation (EU) 2024/1689.
In any event, SetAIComply's total liability under these ToS shall not exceed the total amount paid by the User during the twelve (12) months preceding the event giving rise to liability.
SetAIComply shall in no event be held liable for indirect damages, including in particular loss of profits, loss of data, loss of revenue, damage to image, or commercial prejudice, even if SetAIComply has been informed of the possibility of such damages.
The processing of personal data is governed by our Privacy Policy, which forms an integral part of these ToS.
When the User acts as data controller and SetAIComply acts as data processor within the meaning of the GDPR, the processing conditions are governed by our Data Processing Agreement (DPA).
Each party undertakes to treat as confidential all non-public information communicated by the other party in the course of performing these ToS. This confidentiality obligation continues for the entire duration of the contract and for a period of three (3) years after its termination.
This obligation does not apply to information that: (a) is or becomes public without fault of the receiving party; (b) was already known to the receiving party; (c) is communicated by a third party without breach of a confidentiality obligation; (d) must be disclosed pursuant to a legal obligation or court order.
SetAIComply reserves the right to suspend or terminate access to the platform for any User in breach of these ToS, after formal notice that remains unsuccessful for a period of fifteen (15) days, except in the case of a serious breach requiring immediate suspension to preserve the security of the service or other users.
In the event of termination due to a breach attributable to the User, no refund shall be made. The User may download their data within 30 days following the termination notification.
SetAIComply reserves the right to modify these ToS at any time. Modifications will be communicated to the User by email or by notification on the platform at least 30 days before they take effect. If the User does not accept the modifications, they may cancel their subscription before they take effect. Continued use of the platform after the modifications take effect constitutes acceptance of the modified ToS.
These ToS are governed by French law. Any dispute relating to their interpretation, performance, or termination shall be submitted to the exclusive jurisdiction of the competent courts of Paris, including in the event of multiple defendants or third-party proceedings, notwithstanding any clause to the contrary.
Prior to any legal action, the parties undertake to seek an amicable solution for a period of thirty (30) days from the notification of the dispute by registered letter with acknowledgement of receipt.
These ToS, the Privacy Policy, and the DPA constitute the entire agreement between the parties and replace all prior agreements, written or oral, relating to their subject matter.
If any clause of these ToS is declared null or unenforceable by a final court decision, the other clauses shall remain in force and retain their full effect.
The User may not assign their rights and obligations under these ToS without the prior written consent of SetAIComply. SetAIComply may freely assign these ToS in the context of a restructuring, merger, or acquisition, subject to informing the User.
The failure by SetAIComply to exercise a right or to require the performance of an obligation under these ToS shall not constitute a waiver of that right or obligation.
For any questions regarding these ToS, you may contact SetAIComply: